Shipping & Delivery Policy
We are committed to delivering your jewelry safely and on time. Please review our shipping and delivery policy below.
Shipping Coverage
We currently ship to all locations within India. International shipping is not available at this time. Please ensure your delivery address is accurate and complete.
Order Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
Delivery Time
Standard delivery typically takes 5-7 business days from the date of shipment. Delivery times may vary based on your location and external factors such as weather conditions or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value. We offer free shipping on orders above ₹5,000. For orders below this amount, standard shipping charges apply.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress on the courier's website.
Incorrect Address or Failed Delivery
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer. If delivery fails due to an incorrect address or unavailability, additional shipping charges may apply for re-delivery.
Damaged Packages
If your package arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our shipping and delivery policy, please contact us at support@vevizonline.com or call us at +91-XXXXXXXXXX.